Logan designs, manufacturers, sells, and services high quality, precision laboratory instrumentation for the pharmaceutical, biotech, contract, government, and academic laboratory environments. Headquartered in Somerset, NJ, Logan manufacturers (assembles) products in Somerset and in Shanghai, China. We have a large engineering team co-located in NJ and China.
The Logan Quality Manager plays a critical role in the customer satisfaction process. They are responsible for assuring our products and services exceed customer expectations while also improving the profitability of the company. The Quality Manager works closely with the Quality Inspectors and department managers. Monthly quality metrics are reported to the management team to track continuous process improvement. Logan was ISO 9001 certified up through Dec. 2024 at which time we let it lapse. We need to obtain certification before the start of the 2027 year.
Responsibilities
- Overall improvement in quality: Develop and implement systems to show sustained improvements in quality, workmanship defects, customer satisfaction, vendor performance, and overall efficiency.
- QMS: Develop and roll-out a Logan quality management system that will help us re-achieve ISO-9001 certification. This includes a quality manual, quality procedures, work instructions, training records, etc.
- Quality procedures: Working with Engineering, maintain and control the quality procedures for final QC inspection. Archive the results in case customers want to audit.
- Analysis & reporting: Produce monthly reports on pass/fail criteria and make recommendations for decreased/increased inspection time.
- Internal audits: Perform internal quality audits to ensure compliance to our QMS.
- Final QC: Perform final QC on instruments according to procedure to support on-time shipments to our customers.
Skills
- Minimum 5-year quality assurance management experience.
- Minimum 5-year experience working for an ISO certified manufacturing company.
- Strong knowledge of ISO 9001, certification audits, internal audits, supplier audits, etc.
- Strong discipline in document control and revision control.
- Ability to read engineering drawings.
- Technical writing experience.
- Familiarity with hand-held inspection tools, gauges, calibration records, etc.
- Familiarity with 5-S and lean six sigma a plus.
- Good knowledge of Microsoft Office products including Outlook, Word, advanced Excel, Powerpoint, etc.
- Excellent leadership, communication, and interpersonal skills.
- A good attitude and ability to work in a high-paced environment
Background
It would be extremely beneficial if you have knowledge about the pharmaceutical laboratory testing industry.
Job Type: Full-time
Location: Somerset, NJ
